Question 1

What services does ClinicalBridge IT Solutions provide?

Accepted Answer

ClinicalBridge’s established services include HIPAA security program implementation; HIPAA risk assessments and remediation roadmaps; EHR workflow optimization; healthcare IT project management and guided technology projects; and virtual IT direction and vendor oversight.

Question 2

What do a HIPAA risk assessment and remediation roadmap cover?

Accepted Answer

A HIPAA risk assessment considers practice context, systems, and safeguards to identify risks that need attention. A remediation roadmap organizes proposed priorities and next steps for the practice to discuss with its team and vendors.

Question 3

What does HIPAA security program implementation involve?

Accepted Answer

ClinicalBridge discusses security program implementation in the context of a practice’s operations, existing systems, and priorities. The specific scope is discussed with the organization.

Question 4

Can ClinicalBridge help review our EHR workflows?

Accepted Answer

EHR workflow optimization can include reviewing routine work in an existing EHR, such as handoffs, repeated steps, documentation routines, task routing, and follow-up. The review organizes options for the practice to consider with its team or EHR support.

Question 5

What is healthcare IT project management and guided project support?

Accepted Answer

ClinicalBridge offers healthcare IT project management and guidance for technology projects for small U.S. medical practices and specialty clinics. Project context, scope, and follow-up are discussed with the practice.

Question 6

What are virtual IT direction and vendor oversight?

Accepted Answer

Virtual IT direction and vendor oversight provide a remote, practice-centered way to discuss current systems, vendor relationships, organizational needs, and technology priorities. The specific scope is discussed with the organization.

Question 7

What information should I include in an inquiry?

Accepted Answer

The form asks for your name and work email, both required; your practice or organization, optional; the service you are interested in, required; and a short business request in the “How can we help?” field, required. Keep the request at the practice or organization level.

Question 8

Can I include patient information in the inquiry form?

Accepted Answer

No. Please do not submit patient information, including patient names, chart details, or dates of service. The form is for business contact details and a service inquiry; it does not ask for patient information.

Question 9

What happens after I submit an inquiry?

Accepted Answer

The confirmation screen states that ClinicalBridge received your inquiry and provides an inquiry reference. This confirms receipt of an inquiry; it does not mean an engagement has been accepted. Scope or any follow-up is discussed with the practice.

Common questions about services and inquiries.

Answers for healthcare teams.

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